The Percentage Company
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THE % APP - CLOUDBEDS TO QUICKBOOKS & XERO INTERFACE KNOWLEDGE BASE

The Percentage Company Cloudbeds to Quickbooks Interface APP

Getting Started with The % APP

- Complete our sign up form here: admin.thepercentage.co/request-account

- You will then shortly receive an email with further setup instructions.


How to Setup and Use the % App

- Log in to The % APP by visting the following URL: admin.thepercentage.co

- Click on the Cloudbeds Button on the left hand menu and then click Setup.

- Click on green “Connect” button, which will open the Cloudbeds’s Application Authorization page. Click "Approve" to allow The Percentage App to connect to Cloudbeds for the 1st time.


- Once the above process has completed successfully, it will show "Status: Connected" in green. If this does not show, please repeat the steps above.

- Click on the Quickbooks Button on the left hand menu and then click Setup.

- Click on green “Connect” button, which will open the Quickbooks Online Application Authorization page. Click "Approve" to allow The Percentage App to connect to Quickbooks for the 1st time.

- Once the above process has completed successfully, it will show "Status: Connected" in green. If this does not show, please repeat the steps above.

- Click on the Xero Button on the left hand menu and then click Setup.

- Click on green “Connect” button, which will open the Quickbooks Online Application Authorization page. Click "Approve" to allow The Percentage App to connect to Xero for the 1st time.

- Once the above process has completed successfully, it will show "Status: Connected" in green. If this does not show, please repeat the steps above.

- Click on the "Quickbooks" or "Xero" Button on the left hand menu and then click "Matching"

- Add a G/L account for the "Balance Account", "Balance Customer", "Room Revenue Account" and "Room Revenue Class" then click Save.

- Select the "Items & Services" Tab and select an Item from the "Cloudbeds Item" drop down menu and match it to the corresponding G/L account in Quickbooks Online or Xero until there are no more Cloudbeds items to select and there are no items left in red under the "items not selected" heading. Then click Save

- Select the "Taxes & Fees" Tab and enter the "Code" from the Cloudbeds Taxes and Fees Configuration page and match it to the corresponding G/L account in Quickbooks Online or Xero until there are no more Cloudbeds taxes and fees to enter. Then click Save

- Select the "Payments" Tab and select an Item from the "Cloudbeds Item" drop down menu and match it to the corresponding G/L account in Quickbooks Online or Xero until there are no more Cloudbeds payments to select and there are no items left in red under the "items not selected" heading. Then click Save

- Select the "Credit Card (Payments)" Tab and select an Item from the "Cloudbeds Item" drop down menu and match it to the corresponding G/L account in Quickbooks Online until there are no more Cloudbeds Credit Card Payments to select and there are no items left in red under the "items not selected" heading. Then click Save

Please Note* : Please ensure that you define item code for all of items and services. You can check on Cloudbeds myFrontdesk by log in to Cloudbeds myFrontdesk, click "Manage" on menu bar and click "Items and Services" on the left side.

- Click on the "Quickbooks" Button on the left hand menu and then click "Journal (Preview, Posting)" to preview the journal entry for the selected date.

- If you would like to post or re-post your journal entry, simply select the date by changing the "Date" field and click on the "Post Journal to Quickbooks" button to posting the journal entry to your Quickbooks account.

- To check that your journal entry has been posted correctly, you can login to Quickbooks, click on the create + sign > other > Journal Entry. Once the page has loaded, click on the 'clock' icon in the upper left hand corner to view your recent journal entries and click 'more' if you need to expand the list of old journals. See the screenshot below.

- To uninstall The % App, click on the "Settings" icon within your Cloudbeds MyfrontDesk account and then click on "Manage Apps" under the "Integrations" heading.

- Find The % App and click on the "uninstall" button at the bottom of the box.

- Please visit the following Cloudbeds knowledge base article for more detailed instructions to remove our APP: How to Disconnect an App from myFrontDesk


Frequently Asked Questions

1. If you add/edit items on Cloudbeds's PMS, you need to go to the APP, click on "Cloudbeds", click the "Setup" button and click on the "Refresh Data" button.

2. Update your Quickbooks Matching by going to the App, clicking on the "Quickbooks" menu and then on the "Matching" button.

NOTE: If you change names of items or payment types, the system will no longer be able to match the past data. It is recommended to add new items instead of editing old ones.

1. If you add/edit/delete accounts on Quickbooks or in Xero, you need to go to the APP, click on "Quickbooks" or "Xero", click the "Setup" button and click on the "Refresh Data" button.

2. Update your Quickbooks or Xero Matching by going to the App, clicking on the "Quickbooks" or "Xero" menu and then on the "Matching" button.

Automatic posting will be set The Percentage's support team. You can send the time that you wish to post your journal entry to Quickbooks or Xero by email and we will configure this for you. The posting interval is daily.

If you forgot to match a new item in the App, the revenue of that items it will not be sent to Quickbooks Accounting. But don't worry, you can simply repost any journal for any past date at any time in the past.

Sure, you can post journal entries for past dates at anytime.

No, you cannot post journal entres in advance. You can post journal entries for the past only!


NOTE:

1. Please make sure that the currency set in Quickbooks Online or Xero is the same currency set in MyFrontDesk (Cloudbeds).

2. The Base timezone for the APP is GMT +7 (Bangkok time).